Job Listing

Student Success & Retention Analyst
Full Time
About Us

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves in our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better! 

Job Description

This position works in the implementation of student success and retention programs and initiatives to proactively address student and parent concerns, as well as, barriers to persistence.


This position will:

  • provide guidance, leadership, coaching, mentoring and academic plans for students determined to be at risk of attrition. Specific "at risk" categories include: Satisfactory Academic Progress (SAP), Institutional and Merit aid probation, and Accepted on Academic Probation. Assists parents of ORU students at events throughout the year. Establishes relationships; follows up and tracks their students. Responds to parent inquiries.
  • prepare, compile, process, and maintain various retention-related statistical data, including daily, weekly and monthly reports.
  • assist the Director in meeting retention goals.  
  • maintain the ORU parent website. 
  • provide training and trouble shoots for academic departments in the area of utilizing retention software.


Requires a Bachelorís degree in related field, such as: Education, Business, or Counseling.  Prefer two years University related, exempt level experience.  Must have previous experience with effective communication and problem solving strategies.  Must be able to effectively communicate ORUís policies and procedures to parents and students verbally and in writing.   Prefer familiarity with Banner Software Program,  competency in SQL Plus programming language, and collegiate federal financial aid background. 

Must have a customer service mindset and excellent organizational skills.  Computer experience should include MS Word & Excel.  Requires good grammar, punctuation, mathematical, spelling, and proofreading skills.  Must have an eye for detail and the ability to work under stress while meeting prescribed deadlines.   Must have the ability to learn quickly and use good judgment regarding policies and procedures.  

Benefits & Perks

Great Company Culture. Enjoy a Christian atmosphere.
Make No Little Plans Here. Everything you do makes a difference.
Great Team Members. People you'll enjoy being around.
Improve Your Health. Free access to the on-campus aerobic center.
Stay Sharp. Access to the ORU library and discounted tuition for yourself and dependents.
Rest and Relaxation. 10 days of paid vacation, 5 sick days and 10 days of paid holidays.
Fair Compensation. Based on your skills and experience.
Benefits. Medical, Dental, Vision, Life Insurance, and matched retirement savings.

Physical Demands

PHYSICAL & ENVIRONMENTAL DEMANDS will include but not be limited to:  sitting, standing, walking, bending, crouching, stooping, twisting of upper body, and manual dexterity for operation of office machines and/or equipment.  Good near, far, color vision and depth perception and good hearing. 


Oral Roberts University is accepting applications through March 31, 2018 .

Oral Roberts University employs, advances, admits, and treats in its employment and educational programs all persons without regard to race, color, national origin, sex, age, disability, status as a veteran or genetic information.