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About Us

Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better! 

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL JULY 1, 2019.   

Job Description
- Full Time

Answers inquiries and resolves reported Tier 1 and Tier 2 problems that must be addressed with a physical site visit.  Sets up equipment, performing or ensuring proper installation of cables, operating systems, software, and peripheral equipment.  Contacts user directly to coordinate site visits related to requested issue resolution and new equipment installation.  Forwards issues outside of responsibility or expertise to appropriate department individuals and external vendors.  Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.  Develops training materials and procedures, or trains users in proper use of hardware and software.  Performs routine maintenance on equipment and determines when and what kind of maintenance is needed.

Duties


Requirements

EDUCATIONHigh School Diploma or GED required. Vocational or Technical School training/certification in related field preferred

 

WORK EXPERIENCE: Requires two years related work experience. Each relevant industry certification may be substituted for 1-2 years of experience.  Substitution varies by certification and current department need. Proficiency in Windows 7/10 and MS Office products required. Experience with Office 365/Outlook, and remote desktop products required. Experience with Mac OS, iOS, and desktop imaging tools preferred.

 

LICENSE OR CERTIFICATION REQUIREMENT(S): Preferred but not required. Computer related certifications will be given consideration.

Benefits & Perks

Great Company Culture. Enjoy a Christian atmosphere.
Make No Little Plans Here. Everything you do makes a difference.
Great Team Members. People you'll enjoy being around.
Improve Your Health. Free access to the on-campus aerobic center.
Stay Sharp. Access to the ORU library and discounted tuition for yourself and dependents.
Rest and Relaxation. 10 days of paid vacation, 5 sick days and 10 days of paid holidays.
Fair Compensation. Based on your skills and experience.
Benefits. Medical, Dental, Vision, Life Insurance, matched retirement savings and tuition for yourself and dependents.

Physical Demands

PHYSICAL & ENVIRONMENTAL DEMANDS: Will include but not be limited to: sitting, standing, stooping, walking, crawling, kneeling, pushing, pulling, repetitive motions, manual dexterity for use of office equipment, climbing hand over hand, occasional lifting up to 50 lbs, and minimal lifting or carrying of 51lbs or more.  Vision to include: near, far, depth perception, visual accommodation, color and field of vision.  Frequent exposure to heat associated with enclosed areas and electrical hazards.

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Oral Roberts University employs, advances, admits, and treats in its employment and educational programs all persons without regard to race, color, national origin, sex, age, disability, status as a veteran or genetic information.

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