Oral Roberts University is a non-profit organization whose staff and faculty actually make a difference in the lives of its students. We pride ourselves on our culture and the values we uphold. Our team is passionate about what we do, and we want you to make us even better!
CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL JUNE 1, 2019.
Serves as primary point of contact for computer system users calling into the Service Desk line. Answers inquiries and resolves reported Tier 1 problems that can be addressed without a physical site visit. Forwards issues outside of responsibility or expertise to appropriate department individuals. Remains knowledgeable about planned and unplanned system outages for the purpose of providing status communication to those seeking an update. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
EDUCATION: High School Diploma or GED required. Vocational or Technical School training/certification in related field preferred
Requires six months related work experience OR equivalent technical school training.
Proficiency in Windows and MS Office products required. Experience with Novell or MS Outlook, and remote desktop products required. Experience with Mac OS and desktop imaging tools preferred.
LICENSE OR CERTIFICATION REQUIREMENT(S):
None required. Computer related certifications will be given consideration or A+ is preferred.
Great Company Culture. Enjoy a Christian atmosphere.
Make No Little Plans Here. Everything you do makes a difference.
Great Team Members. People you'll enjoy being around.
Improve Your Health. Free access to the on-campus aerobic center.
Stay Sharp. Access to the ORU library and discounted tuition for yourself and dependents.
Rest and Relaxation. 10 days of paid vacation, 5 sick days and 10 days of paid holidays.
Fair Compensation. Based on your skills and experience.
Benefits. Medical, Dental, Vision, Life Insurance, matched retirement savings and tuition for yourself and dependents.
PHYSICAL & ENVIRONMENTAL DEMANDS: Will include but not be limited to: sitting, standing, stooping, walking, crawling, kneeling, pushing, pulling, repetitive motions, manual dexterity for use of office equipment, climbing hand over hand, occasional lifting up to 50 lbs, and minimal lifting or carrying of 51lbs or more. Vision to include: near, far, depth perception, visual accommodation, color and field of vision.
Oral Roberts University employs, advances, admits, and treats in its employment and educational programs all persons without regard to race, color, national origin, sex, age, disability, status as a veteran or genetic information.