Complaints By State

Student Complaint Information by State and Agency

State

Agency Name

Information about Complaint Process

Alabama

Alabama Department of Postsecondary Education Office of Private School Licensing Division

Complaints for out of state institutions are referred to the licensing agency (ADPE) for response.

LINK

Alaska

Alaska Commission on Postsecondary Education

 

LINK

Arizona

Arizona State Board for Private Postsecondary Education

 

LINK

Arkansas

Arkansas Higher Education Coordinating Board

 

LINK

California

Bureau for Private Postsecondary Education

 

LINK
Complaint Form (pdf)

Colorado

Colorado Department of Higher Education

 

LINK

Connecticut

The Office of Financial and Academic Affairs for Higher Education

 

LINK

Delaware

Delaware Department of Education

Under Student, click on Colleges and Universities Authorized to Confer Degrees within Delaware.

LINK

Florida

Commission for Independent Education
Florida Department of Education

 

LINK

Georgia

Nonpublic Postsecondary Education Commission

 

LINK

Hawaii

Hawaii Department of Education

 

No information available

Idaho

Idaho Board of Education

 

LINK

Illinois

Illinois State Board of Education

The Board receives general information email at info@ibhe.org. Students seeking to register a complaint about an institution are required to submit Illinois Board of Higher Education the complaint in writing. Complaint processing as relates to maintenance of institutional approvals is described in 23 Illinois Administrative Rules Sections 1030.70 and 1030.80.

Hotline: 217.557.7359

Indiana

Indiana Commission for Higher Education

 

LINK

Iowa

Iowa College Student Aid Commission

 

LINK

Kansas

Kansas Board of Regents

 

Complaint Process
Complaint Form

Kentucky

Kentucky Council on Postsecondary Education

 

LINK

Louisiana

Louisiana Board of Regents

Contact State Attorney General's Office of Consumer Protection.

LINK

Maine

Maine Department of Education

Contact Harry W. Osgood, Higher Education Specialist, Maine Department of Education, Augusta, Office of Higher Education Services Maine 04333

LINK
or call 207.624.6846

Maryland

Maryland Higher Education Commission

 

LINK

Massachusetts

Massachusetts Board of Higher Education

 

LINK

Michigan

Michigan Department of Energy, Labor & Economic Growth

 

LINK

Minnesota

Minnesota Office of Higher Education

 

LINK

Mississippi

Commission on College Accreditation

Click on "Student Complaint Form" for information and form.

LINK

Missouri

Missouri Department of Higher Education

 

LINK

Montana

Montana University System, Montana Board of Regents

 

LINK

Nebraska

Nebraska Coordinating Commission for Postsecondary Education

 

LINK

Nevada

Nevada Commission on Postsecondary Education

 

LINK

New Hampshire

New Hampshire Postsecondary Education Commission

 

LINK

New Jersey

New Jersey Commission on Higher Education

 

No information available

New Mexico

New Mexico Higher Education Department

 

LINK

New York

Office of College and University Evaluation

 

Complaint Form info.
Complaint Form

North Carolina

The University of North Carolina Board of Governors

If the complaint cannot be resolved after exhausting the institution's grievance procedure, the individual may file a complaint with the following office: Post-Secondary Education Complaints, c/o Assistant Director of Licensure and Workforce Studies, University of North Carolina General Administration. 910 Raleigh Road, Chapel Hill, NC 27514, or 919.962.4558. The individual may contact UNC General Administration for further details.

LINK

North Dakota

North Dakota State Board for Career and Technical Education

Complaints related to authorized institutions are handled by CTE staff. Complaints related to exempt/unauthorized institutions are handled by the AG's Office. Complaints related to authorized schools can be filed witht he ND Department of Career and Technical Education. Contact Parrell D. Grossman, Director, Office of Attorney General Consumer Protection and Antitrust Division, Gateway Professional Center, 1050 East Interstate Avenue, Ste. 200, Bismarck, ND 58503.

LINK
or call 701.328.5570

Ohio

The Ohio Board of Regents

The agency does receive student complaints. Students are encouraged to try to resolve their issue through their institution’s formal grievance procedures. If the student’s issue is not resolved through this process, the agency may then contact the institution on the student's behalf and request that the institution work with the student to resolve the issue. If the grievance involves an issue that violates the agency’s standards for authorization, the agency would contact the institution to determine the severity of the issue and what agency action would be taken.

 

Oklahoma

Oklahoma State Regents for Higher Education

Current and prospective student complaints are handled through OSRHE Academic Affairs Office by reviewing the circumstances of the complaint and providing the individual with contact information for the most appropriate campus office with the authority to resolve the complaint. If the individual has exhausted the process for review and appeal at the institution and believes the complaint is unresolved, OSRHE staff requests permission to contact the institution on their behalf to identify any possible resolution. OSRHE staff remains in contact with the student to determine if their issue has been resolved or adequately addressed.

 

Oregon

Office of Degree Authorizatio

All complaints about schools under our regulatory jurisdiction or an exempt status approved by this office are handled by ODA staff. Complaints about exempt schools are referred to the Attorney General’s office. Contact Jennifer Diallo, Interim Administrator, Office of Degree Authorization

LINK
or call 541.687.7478

Pennsylvania

Department of Education

 

LINK

Rhode Island

Rhode Island Board of Governors for Higher Education

 

LINK

South Carolina

South Carolina Commission on Higher Education

Click the link to the right and type complaints in the search box to access the appropriate information and form.

LINK

South Dakota

South Dakota Board of Regents

 

LINK

Tennessee

Tennessee Higher Education Commission

 

LINK

Texas

Texas Workforce Commission and the Texas Higher Education Coordinating Board

Student Complaint Page with description of complaint procedure and form: LINK
Title 19 of the Texas Administrative Code, Sections 1.110-1.120:

LINK

Utah

Utah Division of Consumer Protection

 

LINK

Vermont

Vermont State Board of Education

 

LINK

Virginia

Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia

 

LINK

Washington

Washington Student Achievement Council

Students may submit a formal complaint to the WSAC, provided it is against an institution authorized by the WSAC and is within one year of the last date of attendance. Contact Karen Oelschlager, Program Associate, WSAC, P.O. Box 43430, Olympia, WA 98504-3430

LINK
or 360.753.7869

West Virginia

West Virginia Higher Education Policy Commission

 

LINK

Wisconsin

Wisconsin Educational Approval Board

 

LINK

Wyoming

Wyoming Department of Education

 

LINK

 

American Samoa

Board of Education

 

No information available

District of Columbia

Education Licensure Commission

 

LINK

Federated States of Micronesia

Department of Education

 

No information available.

Guam

Board of Regents

 

No information available.

Marshall Islands

Scholarship Grant and Loan Board

 

No information available

Northern Mariana Islands

Commissioner of Education

 

No information available.

Palau

Board of Education

 

No information available

Puerto Rico

Puerto Rico Council on Education

 

LINK

U.S. Virgin Islands

Department of Education

 

No information available